Email Notifications
Learn how to configure the email notifications sent to your customers throughout the shipping process.
1. Go to Notifications
Click the Settings gear icon in the top right, then click Notifications in the left menu.
2. Select Your Email Notification Preferences
Choose which stages trigger an email notification to your customers:
- When the order is placed
- When the shipping label is created
- When the carrier picks up the shipment
- When the package is out for delivery
- When delivered
- When a return code is created
Note: The "order is placed" notification only fires for orders imported from a connected store via webhook (Shopify, WooCommerce, Wix). It is off by default.
3. Save
Click "Bildirim tercihlerini güncelle" (Update notification preferences) to apply your preferences.
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