Issue an Invoice on an Order

Once a draft invoice has been created for an order (see automatic invoicing), you sign it to issue the official e-invoice to your customer.

1. Open the Order's Invoices

Open the order and go to the "Faturalar" (Invoices) card. Each invoice shows its provider, status, number, and date. Statuses:

• "İmzasız" (Unsigned) — draft created, not yet issued
• "İmzalandı" (Signed) — issued
• "Hata" (Error) — creation or signing failed
• "Beklemede" (Pending) — being processed

2. Click "İmzala"

Click "İmzala" (Sign) on an unsigned invoice. The "Faturayı imzala" (Sign invoice) window opens, showing the recipient (name and Vergi no / tax ID), the line items, and the totals.

3. Confirm

Review the details and confirm with "İmzala". The provider assigns the official invoice serial number and returns the signed PDF. The status becomes "İmzalandı" and a "PDF görüntüle" (View PDF) link appears.

The invoice serial number and date also appear on the order itself (in the orders list, the invoice cell shows the number instead of "Fatura yok" / "Fatura bekleniyor").

Retry a failed invoice

If an invoice shows "Hata" (Error), click "Tekrar dene" (Retry). Shipink either re-creates the invoice at the provider (for example after you fix an incorrect tax ID) or re-signs it, depending on where it failed.

Note: If the invoice never reached the provider, signing is blocked until it is successfully re-created. Use "Tekrar dene" to recreate it first.